Return Policy

Last updated: August 11, 2026

Thanks for shopping with Zone Two. If something is not right, we will make it easy to send it back.

The basics

You can return an item for a refund, store credit, or exchange if:

  • It is postmarked within 30 days of the purchase date
  • It is new and unused, with all original tags and labels attached

Sale items are final sale and cannot be returned.

If something arrives damaged or defective, email us and we will sort a refund or exchange.

How to start a return

  1. Email info@zonetwo.co (or use the return request form on the site) with your order number and what you want to send back.
  2. Pack the item securely in its original packaging.
  3. Mail it to the address below. You pay return shipping. Use a trackable method if you can.

Where to send it

Zone Two LLC
Attn: Returns
7800 SW 57th Ave Suite 306
Miami, FL 33143
United States

After we get it

Once your return arrives, we inspect it and process the refund, store credit, or exchange. Please allow at least five days from when we receive the package. We will email you when it is done. Your bank or card company may take another 1 to 2 billing cycles to show the refund on your statement.

Questions

If anything comes up, just email us at info@zonetwo.co. We will reply and resolve whatever question you have about anything. We are humans.