Privacy Policy

Last updated: October 22, 2026

Zone Two LLC ("ZONE TWO®," "we," "us") runs zonetwo.co. This policy explains what personal information we collect, why we collect it, who we share it with, and the choices you have. Questions? Email info@zonetwo.co.

What we collect

  • Info you give us: name, email, phone, shipping and billing address, order details, sizes, and anything you send us in messages, reviews, or return requests.
  • Payment info: card payments are handled by Shopify and its payment processors. We don't see or store your full card number.
  • Info collected automatically: IP address, device and browser type, pages viewed, products viewed or added to cart, how you got to our site, and similar data, collected through cookies, pixels, and similar tools.
  • Info from partners: for example, Instagram or Meta when you shop or click from Instagram Shop or an ad, and Klaviyo when you interact with our emails or texts.

How we use it

  • To process orders, ship, handle returns and exchanges, and give support.
  • To send order updates and, if you sign up, marketing emails or texts.
  • To run, measure, and improve our ads on Meta (Facebook and Instagram) and Google.
  • To understand how our site is used and make it better.
  • To prevent fraud and comply with the law.

Who we share it with

We don't sell your information for money. We share it with service providers that help us run the store:

  • Shopify hosts our store and checkout (Shopify's privacy policy).
  • Klaviyo sends our emails and texts and tracks opens, clicks, and site activity tied to your email.
  • Meta (Facebook and Instagram): we use the Meta Pixel and Conversions API, and sell through Instagram Shop. Meta gets data about your visits and purchases so we can show and measure ads.
  • Google: Google Ads and Google Analytics tags measure ads and site traffic.
  • Shipping carriers and payment processors to deliver orders and take payment.
  • Authorities, when the law requires it, or a buyer if our business is sold.

Note on "sale" and "sharing": under some US state privacy laws, including California's, using ad pixels for targeted ads can count as "selling" or "sharing" personal information. You can opt out (see below).

Cookies and pixels

We use cookies and pixels to keep your cart working, remember your preferences, measure traffic, and run targeted ads. You can manage cookies through our cookie banner (where shown) or in your browser settings. You can also control ads at Meta's ad settings, Google's ad settings, and aboutads.info. We honor Global Privacy Control (GPC) signals as an opt-out of sale/sharing.

Your privacy rights

Depending on where you live (including California, Colorado, Connecticut, Virginia, and other states), you may have the right to:

  • Know what personal information we have about you and get a copy
  • Correct it
  • Delete it
  • Opt out of the "sale" or "sharing" of your information for targeted ads: use our Do Not Sell or Share My Personal Information link or email info@zonetwo.co
  • Opt out of profiling
  • Not be treated differently for using these rights

To make a request, email info@zonetwo.co. We'll verify your identity before acting on it and reply within 45 days. You can use an authorized agent. If we deny your request, you can appeal by replying to our decision.

Marketing: you can unsubscribe from emails using the link in any email, or reply STOP to texts.

How long we keep it

  • Order and transaction records: up to 7 years, for tax and accounting.
  • Marketing data: until you unsubscribe or ask us to delete it, plus a short time to make sure the opt-out sticks.
  • Site analytics and pixel data: generally up to 26 months.
  • Support messages: up to 3 years.

We delete or anonymize data when we no longer need it.

Children

Our store is not meant for children under 13, and we don't knowingly collect their information. We don't sell or share the information of anyone under 16. If you think a child gave us information, email info@zonetwo.co and we'll delete it.

Changes

We may update this policy. We'll change the date at the top and let you know about major changes.

Contact

Zone Two LLC
7800 SW 57th Ave, Suite 306
Miami, FL 33143
info@zonetwo.co